Terms of service

Last updated November 7, 2026

These terms govern your use of Dawnrose, provided by Dawnrose LLC (“Dawnrose”, “we”), including dawnrose.ai, the dashboard at app.dawnrose.ai, the API, CLI and MCP server (the “Service”). By creating an account or using the Service you agree to them. If you use Dawnrose for an organization, you accept them on its behalf.

Your account

You must give accurate information, keep your password and tokens safe, and be at least 16 years old. You are responsible for everything done with your account, including actions taken by AI agents and other clients using tokens you create. Revoke a token as soon as you no longer trust where it is used.

What you run

You keep all rights to your code, data and content. You give us permission to host, copy, build and run it only as needed to provide the Service to you. You are responsible for your content and for having the rights to deploy it.

Acceptable use

Do not use Dawnrose to:

• break the law or infringe anyone’s rights;
• host malware, phishing, or content that exploits or harms children;
• send spam, attack or scan other systems, or run open proxies;
• mine cryptocurrency or otherwise put unreasonable load on shared infrastructure;
• get around usage limits, isolation or billing, or access other customers’ data.

The full list is in our acceptable use policy. We may suspend services that violate these rules or put the platform or other customers at risk, and will tell you why when we can.

How we check for abuse

To keep the platform safe, we look for signs of abuse using information we hold anyway and what anyone can see on the internet.

• Public pages. When you deploy or add a domain, and about once a day, we read the HTML of the public root page of your domains and a few common paths such as /login, as any visitor could, using an ordinary browser’s User-Agent. We don’t load images, video or anything else the page links to. We keep the page title, a hash of the page and which categories it matched, for up to 90 days, not the page.
• Names and logs. We compare the names of your images and repositories, and the text of your build logs, to lists of known-bad software. We keep which patterns matched, not the logs’ contents.
• Usage. We look at CPU use and how much traffic your services send and serve.
• Your account. We record the IP address you signed up from, and your sign-in method.
• Reports. People can report what you host. We keep reports and what we did about them.

We don’t read your variable values, your volumes, your databases or the contents of your containers. When we look into a report, a person on our team may view your service’s settings, deployments and logs, and we record each time they do. Your app’s logs hold what your app prints. These checks only flag things for a person to look at, and a person makes any decision. We keep a record of those decisions.

If we restrict your service we’ll tell you why and how to dispute it, unless the law or an investigation stops us. Write to support@dawnrose.ai.

Plans, usage and billing

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. See our Refund Policy.

Paid plans are billed monthly in advance. Usage is measured at the prices on our pricing page, and usage above what your plan includes comes out of credit you bought in advance. Every paid workspace has a spend limit. When usage reaches it, or passes what your plan includes with no credit left, workloads stop instead of incurring further charges. Trial credits have no cash value. Refunds are described in our refund policy. We may change prices with at least 30 days’ notice.

Availability and backups

We work to keep the Service running and your data safe, but the Service is provided “as is” without warranties of any kind, and we do not guarantee it will be uninterrupted or error-free. Keep your own backups of anything important; encrypted backups are available on paid plans.

Limitation of liability

To the extent the law allows, Dawnrose is not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

Ending your use

You can delete your projects at any time from the dashboard. To close your account, write to support@dawnrose.ai from the address you signed up with, and we will delete it. We may end or suspend accounts that seriously or repeatedly break these terms. When an account is closed, we delete its data as described in our privacy policy.

Changes and law

We may update these terms; for significant changes we will email account owners before they take effect. These terms are governed by the laws of the State of Wyoming, United States. Questions: support@dawnrose.ai.